Multi-location queue management
See every location without losing local context
Start from a business-wide overview, then move into the exact location and queue that needs operational attention.
Live product workflow · Customer and staff views · Queue operations in context
Location hierarchy
Business overview
All locations
Central
3 queues
North
2 queues
Riverside
2 queues
An owner sees that one branch is paused, another has a growing wait, and a third is operating normally—then opens the busy queue for the details.
Product interface with queue-specific context.
What changes
A shared structure for distributed walk-in operations
Locations stay distinct while owners retain a consistent way to navigate queue state, capacity, and basic analytics.
Location-level context
Operating hours, queue availability, and activity remain attached to the correct place.
One overview
See essential queue health across locations before opening a detailed view.
Filtered analytics
Review volume and timing metrics by date, location, and queue.
The workflow
From first action to a clear outcome
Every step leaves the customer and staff with an understandable current state and a valid next action.
Create the business
The owner sets the shared business identity and optional logo.
Add locations
Each physical location receives its own operating context.
Configure queues
Create the relevant queues, services, hours, and capacity per location.
Monitor and operate
Move from overview to location and queue detail as needed.
Business overview
3 locations · 7 open queues · 12 waiting
The overview is an operational starting point, not an advanced cross-location performance report.
Product scope
Clear boundaries for this capability
- Plan location limits apply
- No cross-location comparison reporting
- No SSO or custom roles
Continue exploring
Build the surrounding queue journey
Move to the adjacent capability or operating context without losing the product boundary.
FAQ
Questions, answered clearly
The useful details belong in the open, especially where product scope, pricing, or delivery conditions matter.
Which plans support multiple locations?
Growth supports up to five locations and Scale up to twenty. Tailored limits are available above Scale.
Can each location have different queues?
Yes. Queues and services can reflect the walk-in workflow at each location.
Map this capability to your queue
See how multiple locations fits your workflow
We'll map Wait Wherever to your locations, queues, staff workflow, and expected monthly volume so you can see exactly how it fits.